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#10425In ProgressUrgent priorityescalated
Oura Ring link expired before use
Requester
Category
Content
Channel
Phone
Assignee
Created
2026-07-10
Submission · Phone
Miguel Vojcak reached out regarding "oura ring link expired before use". The issue started after the most recent billing cycle and has persisted across multiple sessions. The customer confirmed they have already tried signing out and back in, clearing the app cache, and reinstalling the application without any change in behavior.
Ticket information
Ticket ID#10425
StatusIn Progress
PriorityUrgent
CategoryContent
ChannelPhone
AssigneeMaya Chen
Created2026-07-10
Last updated2026-07-12 09:21
Submission metadata
Requester handlemiguel.vojcak
Requester emailmiguel.vojcak@comcast.net
DeviceWindows 11 · Chrome 129
App version4.4.3
Order referenceORD-48203
PlanFree Trial
Tagsescalated