Customer Service
86 of 86 tickets
Sorted by Ticket ID (descending)
| #10428 | christiane.nguyen | Christiane Nguyen | christiane.nguyen@gmail.com | Cannot play sounds on iOS app | Technical | Waiting | 27d | Aaron Fournier |
| #10427 | marcus.marchetti | Marcus Marchetti | marcus.marchetti@soaak.com | Wellness check results not saving | Billing | Open | 24d | Dev Patel |
| #10426 | sofia.tanaka | Sofia Tanaka | sofia.tanaka@outlook.com | Quiz answers reset after submitting | Account | Resolved | 21d | Unassigned |
| #10425 | miguel.vojcak | Miguel Vojcak | miguel.vojcak@comcast.net | Oura Ring link expired before use | Content | In Progress | 18d | Maya Chen |
| #10424 | freya.kovacs | Freya Kovacs | freya.kovacs@gmail.com | Password reset email never arrives | Gift Cards | Closed | 15d | Rosa Iglesias |
| #10423 | christian.aziz | Christian Aziz | christian.aziz@soaak.com | Alexa skill not linking to account | Integrations | Waiting | 12d | Aaron Fournier |
| #10422 | elena.lindqvist | Elena Lindqvist | elena.lindqvist@outlook.com | Subscription not renewing after payment | Technical | Open | 9d | Dev Patel |
| #10421 | noah.tien | Noah Tien | noah.tien@comcast.net | Duplicate charge on annual plan | Billing | Resolved | 6d | Unassigned |
| #10420 | yuki.rossi | Yuki Rossi | yuki.rossi@gmail.com | Requesting refund for accidental upgrade | Account | In Progress | 3d | Maya Chen |
| #10419 | ibrahim.novak | Ibrahim Novak | ibrahim.novak@soaak.com | Entitlement removed after renewal | Content | Closed | 1d | Rosa Iglesias |
| #10418 | an.becht | An Becht | an.becht@outlook.com | Affirmation program missing from account | Gift Cards | Waiting | 25d | Aaron Fournier |
| #10417 | jonas.berg | Jonas Berg | jonas.berg@comcast.net | Course audio stops at 40 seconds | Integrations | Open | 22d | Dev Patel |
| #10416 | ingrid.mbeki | Ingrid Mbeki | ingrid.mbeki@gmail.com | Change email on subscriber record | Technical | Resolved | 19d | Unassigned |
| #10415 | tomas.karim | Tomas Karim | tomas.karim@soaak.com | Request to transfer gift card balance | Billing | In Progress | 16d | Maya Chen |
| #10414 | clara.raman | Clara Raman | clara.raman@outlook.com | Enterprise seat count incorrect | Account | Closed | 13d | Rosa Iglesias |
| #10413 | tuvan.whitfield | Tu Van Whitfield | tuvan.whitfield@comcast.net | Meditation downloads fail on Android | Content | Waiting | 10d | Aaron Fournier |
| #10412 | amara.haddad | Amara Haddad | amara.haddad@gmail.com | Cannot play sounds on iOS app | Gift Cards | Open | 7d | Dev Patel |
| #10411 | hassan.fowler | Hassan Fowler | hassan.fowler@soaak.com | Wellness check results not saving | Integrations | Resolved | 4d | Unassigned |
| #10410 | nadia.okafor | Nadia Okafor | nadia.okafor@outlook.com | Quiz answers reset after submitting | Technical | In Progress | 1d | Maya Chen |
| #10409 | daniel.santos | Daniel Santos | daniel.santos@comcast.net | Oura Ring link expired before use | Billing | Closed | 26d | Rosa Iglesias |
| #10408 | priya.moreau | Priya Moreau | priya.moreau@gmail.com | Password reset email never arrives | Account | Waiting | 23d | Aaron Fournier |
| #10407 | leo.delgado | Leo Delgado | leo.delgado@soaak.com | Alexa skill not linking to account | Content | Open | 20d | Dev Patel |
| #10406 | grace.larsen | Grace Larsen | grace.larsen@outlook.com | Subscription not renewing after payment | Gift Cards | Resolved | 17d | Unassigned |
| #10405 | owen.pryce | Owen Pryce | owen.pryce@comcast.net | Duplicate charge on annual plan | Integrations | In Progress | 14d | Maya Chen |
| #10404 | christiane.nguyen | Christiane Nguyen | christiane.nguyen@gmail.com | Requesting refund for accidental upgrade | Technical | Closed | 11d | Rosa Iglesias |
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