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#10423WaitingMedium priorityfirst-contactmobile
Alexa skill not linking to account
Requester
Category
Integrations
Channel
Web Form
Assignee
Created
2026-07-16
Submission · Web Form
Christian Aziz reached out regarding "alexa skill not linking to account". The issue started after the most recent billing cycle and has persisted across multiple sessions. The customer confirmed they have already tried signing out and back in, clearing the app cache, and reinstalling the application without any change in behavior.
Ticket information
Ticket ID#10423
StatusWaiting
PriorityMedium
CategoryIntegrations
ChannelWeb Form
AssigneeAaron Fournier
Created2026-07-16
Last updated2026-07-18 09:35
Submission metadata
Requester handlechristian.aziz
Requester emailchristian.aziz@soaak.com
DevicePixel 8 · Android 15
App version4.6.1
Order referenceORD-48205
PlanSOAAK Premium (Monthly)
Tagsfirst-contact, mobile