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#10411ResolvedMedium priorityescalated
Wellness check results not saving
Requester
Category
Integrations
Channel
Web Form
Assignee
Created
2026-07-24
Submission · Web Form
Hassan Fowler reached out regarding "wellness check results not saving". The issue started after the most recent billing cycle and has persisted across multiple sessions. The customer confirmed they have already tried signing out and back in, clearing the app cache, and reinstalling the application without any change in behavior.
Ticket information
Ticket ID#10411
StatusResolved
PriorityMedium
CategoryIntegrations
ChannelWeb Form
AssigneeUnassigned
Created2026-07-24
Last updated2026-07-26 09:59
Submission metadata
Requester handlehassan.fowler
Requester emailhassan.fowler@soaak.com
DevicePixel 8 · Android 15
App version4.6.1
Order referenceORD-48217
PlanSOAAK Premium (Monthly)
Tagsescalated