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#10409ClosedUrgent priorityfirst-contactmobile
Oura Ring link expired before use
Requester
Category
Billing
Channel
Phone
Assignee
Created
2026-07-02
Submission · Phone
Daniel Santos reached out regarding "oura ring link expired before use". The issue started after the most recent billing cycle and has persisted across multiple sessions. The customer confirmed they have already tried signing out and back in, clearing the app cache, and reinstalling the application without any change in behavior.
Ticket information
Ticket ID#10409
StatusClosed
PriorityUrgent
CategoryBilling
ChannelPhone
AssigneeRosa Iglesias
Created2026-07-02
Last updated2026-07-04 09:13
Submission metadata
Requester handledaniel.santos
Requester emaildaniel.santos@comcast.net
DeviceWindows 11 · Chrome 129
App version4.2.3
Order referenceORD-48219
PlanFree Trial
Tagsfirst-contact, mobile